Train the Trainer Series: Developing Your Training Programs
Join us on August 6 to 7 for our Train the Trainer Series: Developing Your Training Program workshop. This course is designed for practitioners new to the field of instructional system design, or those wanting to apply the latest best practices to their course designs. Register Now Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training [...]
Public Seminar: Critical Elements of Customer Service
Join us on July 28 and 29 from 9 a.m. to 5 p.m. for our Critical Elements of Customer Service public seminar. Have you ever encountered an unpleasant customer and not known what to do? Do you worry that you’re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual and organizational goals to strive for? This two day workshop will help you in all [...]
Public Seminar: Advanced Skills for the Practical Trainer
It's not too late to register for our latest Train the Trainer seminar on July 9 to 10! This workshop is designed to be an introduction to training and is suitable for anyone who has to deliver training sessions and design training programs. It's recommended for anyone who is new to training, a subject matter expert that needs to train others or a trainer who is looking for more effective approaches to learning. Behind every spectacular training [...]
Public Seminar: Leadership Skills for Supervisors
Join us on March 18 to learn about Communication, Coaching and Conflict Management in our Leadership Skills for Supervisors workshop series. Supervisors affect the productivity of their employees and must be able to effectively lead teams. Participants will learn ways to prioritize, plan, and manage time, identify their primary leadership styles, develop flexibility, learn to use other leadership styles, and different ways to turn conflict into a force for creative, well-rounded solutions. Participants will also [...]
3 Steps to Improving Your Business Success
Businesses are constantly evolving to adapt to industry trends and consumer needs. Continuous improvement is a necessity to stay current with clients and remain the brand of choice for your target audience. Thanks to modern technology and innovative solutions, improving your business is possible with a dedicated investment and a few crucial steps. Strategize Have a clear strategy that you revisit periodically Every company needs to have a clear direction in order to grow and [...]