Bridging the Gap: Why Employees and HR Struggle to Connect
Employees and human resources (HR) have always had a complex relationship. While HR maintains compliance, manages and develops the workforce, and lays the foundation for a positive organizational culture, employees often view it through a narrow lens. For instance, their outlooks may be shaped by grievances, ambiguous processes, or limited interactions, forming the perception of HR aligning more with corporate interests than people. Workers, however, overlook HR’s role in balancing their welfare with business outcomes. [...]
The Importance of Diversity in the Workplace
In today’s interconnected world, the idea of diversity has gone beyond social movements. It has now become a strategic component of every business. Understanding and implementing workplace diversity, however, can be a challenge. To help you navigate it, we'll discuss the topic in detail.
Attracting Local Talent: How to Improve Your Recruitment in the Philippines
Across regions, the differences in recruitment practices can be more defined than you think, as they're influenced by each country's culture and values. Failing to recognize and appropriately respond to them, meanwhile, can lead to serious issues. To improve your talent acquisition efforts in the Philippines, we'll offer insight into its critical variables.
Elevating Business Excellence: 6 Keys to Great Customer Service
The value of one loyal patron is much greater than numerous ones that make single purchases. Customer service, meanwhile, can make or break your relationships with such individuals. To help companies attract and develop impactful talent, we've identified six key behaviors that every effective customer-facing employee should possess.
Navigating Instability: Effective HR Planning in Times of Uncertainty
In today’s fast-paced business environments, companies need a degree of HR planning, especially if they want their workforces to keep pace with unstable market demands. To guide you through this process, we'll explore its various aspects.