How to Effectively Handle Employee Complaints
This is a guest post from Allison Hail. Allison has written articles for different sites on topics ranging from travel and lifestyle, to career and business, and has most recently collaborated with NZ businesses such as Keith Andrews. Even the smoothest-running workplaces will eventually be subject to occasional complaints from employees. Staff complaints are a warning sign to a range of problems: perceptions of favoritism, sexual harassment, or difficulty seeing eye-to-eye with a coworker, to name [...]
The art and science of delegation: How to delegate work well
This is a guest post from Juliana Marulanda, Founder of ScaleTime. Are your small business efforts going in circles? Being an entrepreneur isn’t an easy-breezy, walk-in-the-park kind of profession. One day, you are the CEO. The next day, you are the marketer, finance manager, salesperson or hiring officer, and the list goes on. To say that it’s an all-in-one job is totally an understatement. And whether you like it or not, it’s an everyday challenge to [...]
Managing Difficult Team Members: 8 Strategies that Work
Team dynamics are often complicated and there are always one or two team members that are difficult to manage. Unfortunately, these people can bring down the entire team if the situation is not resolved. Fortunately, it’s not impossible to form a cohesive team, even with difficult personalities in the mix. Here are 8 strategies to manage difficult team members. Recognize that there is a problem Before you can address a problem, you need to recognize [...]
How to handle conflict in the workplace
Nobody likes conflict in the workplace. It causes tension and hinders productivity. In very severe cases it can even be detrimental to the health of employees. But when you have a diverse group of people trying to work together, with different ways of doing things and different personalities, conflict is inevitable. How you deal with it is what counts. Every conflict may feel different, but when you get right down to it there are common [...]
How to be a good leader during times of change
We are living in a world that is volatile, uncertain and, for many of us, almost unrecognizable from the one we grew up in. Things are constantly changing and effective change management leadership is essential for the success of any company. Good leaders are no longer dictators who tell their subordinates what to do and expect it to be done, without question. That’s old school. Now it is time to focus on change management and [...]