Tag Archives: Sales

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Public Seminar: Building Relationships for Success in Sales

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Join us on February 11, 2015 for another popular seminar in our Sales Optimizer Series! Discover how to develop strategic friendships in order for sales success. Participants will identify different sales techniques that can be applied across different industries, no matter the size of the company. This workshop is ideal for account managers, service representatives, sales professionals, consultants and financial advisors.

Image from Shutterstock

Course Outline

How to get people to like you
Influences in forming relationships
Building customer relationships
Self-disclosure
How to win friends and influence people
Communication skills
Sending the right non-verbal messages
Managing mingling
Networking effectively
Developing an effective handshake
Business card do’s and don’ts
Tips on remembering names

About the Instructor

Dr. Leonardo Garcia Jr. holds a Master’s Degree in Communication and Doctoral Degree in Business Administration. He also took up an advanced course on Advanced Marketing Management Program. He is an Agora Awardee for Outstanding Achievement in Marketing Education and a Certified Professional Marketer. He is also an Accredited Marketing Educator and a professorial lecturer in several universities. Dr. Garcia is the past President of Phil., Marketing Association and the past President of the Association of Marketing Educators.

Investment

P5,040 includes all course materials, instruction by an expert facilitator, snacks and lunch, an eBook on attaining and retaining customers, a personalized certificate of participation and a complimentary Profiles Sales Assessment.

Register now!


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Sales Training: Selling Smarter

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It’s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and listened to. And they don’t want you to forget them once the sale is made. Two key objectives of this one-day workshop are to help employees feel more comfortable and skilled in selling to their customers, and to help them identify and address some of their customer service challenges.

Workshop participants will learn to use goal-setting techniques as a way to focus on what you want to accomplish and develop strategies for getting there. The workshop will teach different types of selling for different situations, different ways to identify clients and network effectively, and ways to recognize the difference between features and benefits of products and services. Participants will also learn to identify and be able to better present the competitive strengths of products and services, in order to be proactive in handling objections and more successful at asking for the business.

Course Outline

  • Essential selling skills
  • What is selling?
  • Features and benefits
  • Setting SMART goals
  • Time management tips
  • Customer service
  • Types of selling
  • Ten major mistakes
  • Finding new clients
  • Selling price

The workshop includes a complimentary Profiles Sales Assessment, used for selecting and motivating sales people in order to maximize and increase sales performance. The sales assessment enables you to evaluate an individual based on the qualities required to perform successfully. It also predicts on-the-job performance in seven critical sales behaviors: prospecting, call reluctance, closing the sale, self-starting, working with a team, building and maintaining relationships, and compensation preference.

This workshop will be facilitated by Dr. Leonardo Garcia Jr. Dr. Garcia holds a Master’s Degree in Communication and Doctoral Degree in Business Administration. He also took up an advanced course on Advanced Marketing Management Program. He is an Agora Awardee for Outstanding Achievement in Marketing Education and a Certified Professional Marketer. He is also an Accredited Marketing Educator and a professorial lecturer in several universities. Dr. Garcia is the past President of Phil., Marketing Association and the past President of the Association of Marketing Educators.

The course fee is 3,500PHP + tax and includes small group workshops that provide “active learning” (known to be most effective for adult learners), a specialized student workbook, personalized certificate of participation, free eBook, snacks and lunch.

Register or find out more online at ProfilesAsiaPacific.com or contact Kristy at 635.0016 or kristy@peopledynamics.co.


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Hiring Great Sales Employees – Bite Into the Apple Approach!

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Article by Christine Krenek, from Profiles International.


Whether you’re a small retailer or the world’s largest technology company, you need the best-fit sales employees to succeed.
Recruiting and selecting effective sales reps is critical for any sales organization! Take Apple Inc. for example, when you go into Apple stores across the country, you’ll find exceptional customer service.

An article from Forbes discusses how the tech company successfully hires their retail employees and what specific qualities they look for. The article cites that “Apple doesn’t look for exceptional intelligence or technical mastery,” instead here are seven characteristics the company’s hiring managers look for during their extensive interview process:

  • Smile and be friendly
  • Demonstrate passion
  • Don’t worry about not initially knowing the products
  • Speak up and demonstrate confidence
  • Interact with the group and ask for help
  • Show a commitment to the customer
  • Talk with humility

Looking at these qualities, Apple clearly focuses on hiring great “sales attitudes” that fit their organization and values.

All sales organizations and positions are different. For example, over the counter sales positions are very different from on-the-road, door to door sales reps. Different sales positions call for different types of employees. As Philip Shuler, a Senior Strategic Account Manager at Profiles International, says, “It takes a different type of sales person to sell a Bentley than it would to sell a Kia.”

So how do you know if a new sales representative will fit your organization’s needs? The answer is simple: assessments! Sales assessments make sure you hire the right person for the right job position. Pre-screening and skills tests, like the Profiles Sales Assessment™, ensure you hire the best-fit reps for specific sales positions and reduce common problems such as turnover and not meeting revenue goals.

Similar to Apple’s hiring criteria, the Profiles Sales Assessment™ measures seven critical sales behaviors. These behaviors paint a picture of each sales candidate or employee and ensure you select the one who is most likely to be successful for a specific position. These behaviors include: prospecting, call reluctance, closing the sale, self-starting, working with a team, building and maintaining relationships, and compensation preference.

Learn even more by watching a video of Philip Shuler discussing how to “Enhance Sales Recruiting and Staffing”

Do you have any tips on Sales recruitment? Tweet us @ProfilesAsiaP or reach us on Facebook!


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