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Find Your Next MVP in the Office

Finding your company’s next most valuable player (MVP) could be as simple as looking in the right places, with the right people. Continue to search for a new candidate until you find a few great potentials, and then select discriminatingly based on interviews and assessments. Below are a few suggestions to help you find and,

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Assessment-Based Solutions to Better Productivity

Do you believe that your company is operating at full efficiency? Company money and time are often wasted due to lacking project coordination. In evaluating whether your company is in need of more effective coordination skills, ask a few of the following questions. Do your projects meet their deadlines, or are they often delayed? Do

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Gain a Competitive HR Advantage: Learn the Art of People Management

Human resources has gained recognition worldwide as a key element in the advancement of business goals. Having the right people in the right job, equipping them with the necessary competencies, challenging their potentials to the optimum level of performance, recognizing their significant contributions and maintaining a harmonious work environment are all factors needed to manage

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Is There a Leader Right Under Your Nose?

There could be a leader sitting right in front of you that has never been given the chance to reach his or her maximum potential in the company. Find that leader within your company through training and development. It’s simple; start with quality hires. It does not matter if they are fresh graduates or highly

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Advanced Balanced Scorecard

A balanced scorecard is a tool to keep your company strategies aligned with your mission. It is designed for people in private, public or nonprofit organizations who are responsible for developing and implementing performance management. To learn a little more about the basics, please visit our previous post; Balanced Scorecard Basics. The Advanced Balanced Scorecard

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Telemarketing: Using the Telephone as a Sales Tool

Many companies in sales today utilize the phone as a sales tool, at least part of the time. Business owners, telesales, customer service teams, and any individual who can benefit from telephone communication skills should evaluate where the telephone fits into your sales and marketing mix. One of the important concepts in telemarketing is building

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Behavioral Event Interviewing

Are you prepared for your next interview? Whether you are the interviewer or interviewee, pre-interview preparation is vital to getting the job and candidate you truly want. Some of the most difficult interview situations come unexpectedly, such as when you interview a disagreeable candidate, or discovering that the references provided were not professional. It is

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Earth Hour 2014

In support of international movements to help promote a sustainable world, we encourage you to take part in the upcoming Earth Hour 2014 on March 29. In our previous post, we covered World Water Day, focusing on the lack of access to clean water, and the vital tie between water and energy. Earth Hour, which started

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Customer Service Training

Developing good customer service skills will help businesses in any industry, and individuals in any walk of life. Understanding the basics of good customer service means understanding how to conduct yourself around people. Customer service representatives, technical and support personnel, field service representatives, small business owners, account managers and salespeople all benefit from learning the

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World Water Day

World Water Day 2014 will be on March 22. Water is arguably the world’s most valuable resource. Humans, plants and animals need it to survive. However, the ‘bottom billion’ who live in slums and impoverished areas must struggle to survive without access to clean, drinkable water. This inequity leaves billions without adequate sanitation, sufficient food

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