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IQ is great, but EQ is more important for your career

A high IQ and technical skills are great to have, but surprisingly, STEM (science, technology, engineering, medicine) expertise is less important than soft skills when it comes to being a top employee at Google. Hiring departments have historically prioritized technical skills, such as the ability to code in Ruby on Rails, or an understanding of

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Competency-Based Training: Addressing Performance Gaps

Please join us July 26 to 27 for a public seminar on Competency-Based Training: Addressing Performance Gaps. Performance gaps need to be addressed before it hurts the team and impact organization’s credibility. Addressing and correcting a performance problem is one of the most important and difficult tasks. It is important to assess and consider contributing

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How to Apply Emotional Intelligence in Difficult Workplace Scenarios (Part 2)

This is part 2 of our series on applying emotional intelligence in difficult workplace scenarios. Part 1 covered unwarranted criticism and a lie from a colleague. Scenario 3: Two Colleagues Are Arguing, They Put You in the Middle Your department has been having a lot of problems and tensions are high. Two colleagues start an argument

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How to Apply Emotional Intelligence in Difficult Workplace Scenarios (Part 1)

Emotional intelligence is an important leadership skill and one that is being considered more and more by HR and in hiring, recruiting, and promotion. First outlined by Daniel Goleman in his book of the same name, the concept has since taken off, and for good reason.  However, developing your emotional intelligence and actively working to

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6 Crucial Soft Skills that Indicate a Great Hire

Hiring and recruiting practices have largely revolved around hard skills or what a candidate can do. Today, recruiters are becoming more and more aware of the value of soft skills, which affect how people do their jobs, interact with others, and develop themselves. Unlike hard skills, which are often developed on the job or through

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DISC Personality Profile Certification

Please join us on July 12 for our public DISC Personality Profile Certification. This full-day training session will get participants certified in two of Profiles Asia Pacific / People Dynamics’ DISC personality assessments, each with their own unique features and reports. The DISC Personality Profiler (DPP) The Profiles Performance Indicator (PPI) Register Now Participants will be expected to

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How to Identify a Reliable HR Assessment

Whether your HR assessment is intended for pre-hire or for measuring competency, output, or leadership potential in existing employees, it’s crucial that your provider has the capacity to deliver to your needs. However, with dozens of HR assessment providers on the market, choosing the right one can be difficult. With buzzwords ranging from big data

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How to Use Emotional Intelligence to Become a Better Leader

Whether you’re leading a team, a department or a business, leadership isn’t easy. It often involves focusing efforts on managing not just your own behavior and output, but also that of your entire team. Using emotional intelligence enables you to apply emotional considerations to problems so that you can separate your own ‘gut’ reaction and

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5 Ways to Improve Emotional Intelligence

Emotional intelligence (EI) is an often-discussed leadership skill which is used by modern HR to identify candidates, manage promotions, and even develop employees into the leadership positions. It’s also a skill that can be learned over time, meaning that even if you aren’t innately emotionally intelligent, you can work to improve your EI. These 5

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Competency-Based Recruitment: Interviewing Technique that Works

Please join us June 21 to 22 as we go over Competency-Based Recruitment: Interviewing Technique that Works. This two-day public seminar will focus on pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the strategies that follow through on this process. This workshop takes the behavioral

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