Pre-Employment personality tests or assessments are used by some 13% of all organizations, including 89% of Fortune 100 companies. These assessments include MBTI, Caliper Profile, OPQ32, Hogan Personality Inventory, DiSC, and others, but all work to assess and define a candidate’s personality traits based on predetermined profiles.
While pre-employment personality testing is rampant, it’s also come under heavy criticism in recent years, with organizations using personality testing for very specific and sometimes unethical hiring goals (like looking for a specific MBTI type to fill a role). Unfortunately, most personality tests and assessments don’t actually fill those hyper-specific hiring profiles.
At the same time, personality testing can provide valuable insight into the pre-employment screening process. It can guide recruitment and HR professionals as they search for specific people to fill roles, can help to highlight the strengths and weaknesses of a candidate based on existing teams and company culture, and can make it easier for those professionals to create success tracts for those individuals after hire. The following guide outlines some of the occasions when personality testing aids hiring.
When Assessing Culture Fit
Culture-fit, or lack of it, is a key factor behind employee loyalty, employee happiness, and turnover. The high cost of replacing employees is one of the key reasons behind the high adoption of pre-employment personality tests, because it can help to reduce poor culture-fit issues. Personality tests can help you to determine how and where an individual fits into your current culture, where they came from, and whether they could add something or will simply clash with existing culture.
Here, there are several things to keep in mind:
- Culture clashes may be a good thing if you want to “Shake things up”. But, the culture-clash employee needs to have enough power to drive change or they will simply be ostracized
- Complementary does not mean the same. If personality testing shows compatible but different styles, this is likely an ideal candidate for the culture
- Assessing personality aspects such as adaptability, learning style, etc., which can help when determining culture fit and when planning to integrate someone into a culture
To Better Understand the Candidate (And Their Answers)
Personality tests have historically been used in ways that are unsuitable to the personality test. For example, retail stores have long used personality and integrity tests to attempt to gauge the integrity of candidates.
But, data increasingly shows that employees with no integrity are very likely to simply lie on the test. In addition, many employees will simply fill out whatever they think the employer wants to hear, which can be intensely problematic for collecting the right data. Others can give wrong answers because they are panicking, which can also skew data.
What’s the best answer? Retesting, asking employees to take tests multiple times, and ensuring that a portion of any testing includes questions designed to assess the mental state (nervousness, anxiety) and honesty of the candidate. This often involves asking personalized questions which can be verified using other means, re-testing, and slipping the same questions in in multiple formats to assess continuity and intent behind answers.
Candidate answers can help you determine what the employee needs to fit into the organization, their potential development tract, what their onboarding should include, how they should be motivated (fiscally, with development opportunities, with perks, etc.) and much more.
Ensuring Team Fit
Team fit is as if not more important than culture fit. This pertains to how an individual’s personality fits into their team, how they communicate with that team, and what they bring to that team. Here, diversity and complementary personalities are often the best fit. More types of people result in more creativity, more options and solutions, and a broader perspective on problem solving. But, it can result in clashes when personality types don’t get along.
- Where is your current team weak? What are their flaws? Can other personality traits compensate?
- What personality types get along with but aren’t the same as existing personality types?
- Will the individual get along with their new team without fitting into a silo or echo chamber?
In most cases, you get more value from personality tests when you use them to compare the candidate with the team they will fit into, because it allows you to look at long-term potential. It can also help you avoid adding someone who completely does not fit into a team simply because they have a “desirable” personality.
Of course, you always want to follow up with having the candidate actually meet the team, because personality tests can be faulty, but testing can be a good way to narrow candidates down based on potential fit.
Complementing Communication Styles
People communicate in different ways. The more you understand the communication styles of your managers and leaders, the easier it is to choose individuals who fit into those communication styles. Here, you don’t have to choose exact matches. MBTI suggests there are two major types of communicators, NF and SP.
NF communicators use abstraction and mostly want people under them to create their own solutions inside that. SP communicators share exacts and typically want to give or follow instructions. There is a place for both in most organizations, because both fill very valuable roles.
Understanding that upfront will help you to determine placement, so you don’t, for example, put a highly creative and independent person on a maintenance team, or someone who likes to complete tasks on an innovation team.
Behavior is the number one cause of turnover, faulty C-suite hires and promotions, and poor team fit. Personality tests can be excellent assessors of behavior in the pre-hiring phase, because they allow you to assess not only what the individual is answering, but also how they behave in a high-stress environment, how they respond to questioning, and how answers might change across repeat testing. This can give you a significantly better picture of what the candidates real behavior is over simply assessing their prepared answers to questions.
Personality testing isn’t always valuable in hiring. For example, you should never use it to make hiring decisions. It can help you to make smarter decisions regarding placement, onboarding, development, and much more. And, you can use it to follow up on employees after the hire to ensure you continue to understand and support them in the workplace.