In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This three-day workshop from July 13 to 15 will give you just that opportunity.
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Participants will understand the scope and nature of the supervisory position, learn some ways to deal with the challenges of the role, and identify key techniques to help you plan and prioritize effectively. You will recognize the responsibilities you have as a supervisor, to yourself, to your team, and to your organization.
Finally, you will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision.
Course Outline
- Adjusting to your role
- A supervisor’s responsibilities
- Making plans
- Setting goals
- Leadership
- The Situational Leadership model
- Problem employees
- Synergy
- Trust
- Team development
- Communication skills
- The communication process
- Motivation
- Orientation
- Training
- Providing feedback
- Delegation
- Dealing with conflict
- Discipline
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Course fee: 12,500 plus VAT
About the Facilitator
Maria Vida G. Caparas, Ph.D.,RPsy holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management” and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.
About the Author: Jocelyn Pick
