Please join us for our public seminar and workshop on The ABCs of Supervising Others, April 21 to 22 from 9 a.m. to 5 p.m. This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.
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The workshop will clarify roles and responsibilities of a supervisor position, teach participants to adjust to a supervisor role with confidence, and develop skills in listening, asking questions, resolving conflict, and giving feedback to employees. It will also identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
Course Outline
- Pre-assignment review
- Making the transition
- Responsibilities of a supervisor
- Setting goals
- Planning for success
- Listening skills
- Asking questions
- Giving feedback
- Ask for what you want
- Giving instructions
- Orders, requests, and suggestions
- Managing conflict
- Dealing with difficult employees
- Dealing with others
- The reciprocal quality of relationships
An investment of P8,500 plus VAT includes the two day workshop, all course materials, instruction by an expert facilitator, and snacks and lunch for the day.
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About the Facilitator
Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management”.
About the Author: Jocelyn Pick
