Tag Archives: People Dynamics

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Public Seminar: Behavioral Event Interviewing

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Behavioral Event Interviewing

From May 14 to 15, 9 a.m. to 5 p.m., the next installment in our HR optimization series will cover Behavioral Event Interviewing, a hiring technique wherein the interviewee is asked to describe an experience from a previous job. The expectation is for a job candidate to talk about his or herself in a way that is unrehearsed and authentic. Our public seminar will help you analyze behaviors and responses in a way that provides insight into job fit, ideal work culture, skills, knowledge, behaviors and more.

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The workshop will concentrate on pre-interview preparation, developing valuable questions, strategies and communication techniques. Participants will learn about costs incurred with wrong hiring decisions, develop a fair and consistent interviewing process, and prepare job advertisements for different markets. Attendees will also learn how to interview difficult applicants and effectively check references.

Course Outline

  • The cost of hiring errors
  • Why use behavioral interview techniques
  • How to get the information you need
  • Advertising guidelines
  • Communication skills
  • Writing the interview questions
  • Defensible resume screening
  • Developing an effective interview format
  • Ethical and legal issues
  • Interviewing techniques
  • Asking questions and listening for answers
  • Reference checks

The Behavioral Event Interviewing workshop is recommended for managers, especially those in HR, anyone involved in interviewing applicants, and recruitment agencies. The investment for attending is P9,520 including VAT.

Register Now

About the Facilitator

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management” and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.


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Public Seminar: Personal Financial Management

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Personal Finance

Learn how to set personal financial goals at a financial management public seminar. These two 4-hr workshops on April 18 and 25 will help participants understand the economic market today and outlook for 2015, have readily available Financial instruments for beginners, and match financial goals with the right financial product. The workshop will last from 8 a.m. to 12 p.m.each day.

Course Outline

  • Setting Financial goals
  • Philippine Market Overview and outlook for the rest of 2015
  • Deciding on a Personal Budget
    – Setting up a cash fund
    – determining the cash fund to set aside before they start investing
    – cashflow mangement
  • Cost of money
    – managing debt – credit cards, loans, using loan sharks
    – when is it okay to borrow money?
    – time value of money
  • Easiest financial instruments to understand
    -short term – TD, money market instruments
    -medium term – stock market , IPO’s, mutual funds; fund riders
    -long term – real estate, bonds, commodities, mutual funds, trust funds, capital market instruments
    – advantages and disadvantages of each
  • Obtaining financial freedom
    – making your money work for you as opposed to working for money

The course fee is P3,500 and includes instruction by an expert facilitator, specialized student workbook and course materials, personalized certificate of completion and a free eBook on Strategic Financial Management Part 1 and 2.

About the Facilitator

Ms. Victoria Estacio holds a Bachelor’s Degree in Management from the Ateneo de Manila University. She earned a Certificate of Authority for Insurance Commission, and is a Registered Financial Planner. She has worked in the field of Sales and Marketing and Operations in the following roles: Assistant Vice President of Sales and Marketing Department with Philam Life, Manager, Bancassurance with Grepalife, Senior Sales Manager with Yapster, and Unit Head of Front End Acquisitions with Citibank, N.A. Ms. Estacio is a recipient of various awards including the Philam Life Annual Fast Start award for both Credit and Group Life (an award that has never been given to Group Life), and the “Exceptional Performance Award” from Ciribank N.A. for participation in the credit card launch in Guam, USA. She also conducts personal financial coaching and training, and has received numerous trainings on strategic management, financial planning, and sales.


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Public Seminar: Lean Management

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Mike Grogan

On April 14 to 15, you can learn the basics of Lean Management with expert Mike Grogan. Profiles Asia Pacific and People Dynamics is hosting a public seminar on this leadership philosophy and practice for business improvement. This course is designed to give managers a practical introduction to Lean Management concepts that they can apply in their organization to generate improvement and results.

Participants will learn how to build trust and respect, reduce your fear of cold calling, make a positive first impression, speak to the decision-maker and create a script to maximize your efficiency on the phone. Attendees will also learn how to create interest, handle objections, and close a sale.

Course Outline

1. Introduction

  • Definition and Principals of Lean Management
  • What Problems Lean Management can help you solve

2. Lean Management Principal Number 1 – Visual Tools

  • Making the invisible – visible
  • Successful Case Studies from around the world

3. Designing for your organization Part 1

  • Designing your first Visual Tool
  • Presentation and Feedback to class

4. Lean Management Principal Number 2 – Standard Work

  • What is standard work and why do we need it
  • Creating Standard Work for your Lean Management System

5. Lean Management Principal Number 3 – Leadership Behaviours

  • The Red Bead Experiment
  • The Good, the Bad and the Ugly – Leadership Behaviours
  • What Lean Leaders say and do

6. Designing for your organization Part 2

  • Designing your second Visual Tool
  • Presentation and Feedback to class

7. How to start Lean Management in your organization

  • How to manage People Resistance
  • Tips for success: What to do and what not to do
  • Questions and Answers

This two-day course will run from 8:30 a.m. to 5 p.m. both days and is P11,900. The course fee includes instruction by an expert facilitator, a specialized student manual, personalized certificate of participation, snacks and lunch, and a complimentary ProfilesXT Assessment (PXT). The PXT is a multi-purpose, total person employee assessment used for pre-employment screening, selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the training or succession planning stages. PROFILEXT is customizable, and peak job performance models can be developed by company, position, manager or geography.

Register for Lean Management here.

About the Facilitator

Mike Grogan has coached and trained more than 1,200 people around the world (USA, UK, Middle East, Africa and South East Asia) on the application of LEAN principles. Mike is an Expert in LEAN with more than 8 years experience in applying and realizing the extraordinary results that LEAN Thinking generates. LEAN Thinking uses the same continuous improvement principles leveraged by world class companies such as Toyota, GE, Vodafone, Samsung & Nike.

While working as an Engineer for Merck/MSD, one of the world’s largest pharmaceutical companies, Mike had direct hands on experience in business process improvements, resulting in significantly improved quality, safety, delivery time, client satisfaction, operational and financial efficiency and staff engagement.

Industries that Mike has consulted for include Manufacturing, Service Delivery, Procurement, Finance, Churches, Not for Profits and Healthcare. Mike is a native of Ireland and holds a Degree in Chemical Engineering from the University College Dublin. He is certified as a Lean Six Sigma Black Belt.


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Develop Your Workforce with Specialized In-House Training

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Do you need to improve a specific competency in your business? Maybe your employees need help with their communication skills, teamwork, or leadership. Whatever you and your team needs, People Dynamics has specialty experts who can design a custom training program and equip your employees right in the office.

Visit PeopleDynamics.co to learn more about training and employee solutions.


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Public Seminar: Organization Development Series

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Join us from March 19 to 20 for our two day workshop on Organization Development. This workshop will benefit human resources and organizational development practitioners, team leaders, external and internal consultants, planners and implementers of change who want to learn a leading-edge methodology for understanding and achieving optimal organizational development.

Organization Development is a planned process of developing an organization to be more effective in accomplishing its desired goals.

-Human Resources Management and Development Handbook

Participants will learn what Organization Development (OD) is, how it relates to an organization, the process of OD and the different OD interventions. They will also apply OD interventions to meet desired organization outcomes and results.

The course fee is P8,500 plus VAT, and includes instruction by an expert facilitator, specialized student workbook and course materials, personalized certificate of completion, snacks and lunch, and a complimentary Profiles XT assessment.

Profiles XT is a unique multi-purpose, comprehensive assessment tool used for pre-employment screening, selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the training or succession planning stages. It is customizable, and peak job performance models can be developed by company, position, manager or geography.

About the Facilitator

Dr. Rosario Alzona, Ph.D. holds a Master’s Degree in Statistics and Ph.D in Organization Development. She is an accomplished Organization Development professional with almost 20 years of experience in diverse workplace environments. She has varied experiences in organizational assessment, OD intervention design and implementation, learning and development and process/procedure design and development. She is a frequent speaker at various seminars and workshops with topics on Leadership, Team Building, Organizational Assessment, Strategic Planning, Change Management and Appreciative Inquiry. She is a High-energy Trainer and Creative Facilitator, skilled in guiding learners through engaging breakthrough learning opportunities.

Click here to sign up


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Public Seminar: EQ Management in the Workplace

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Image from forumevents.com

Emotional intelligence (EQ) is ability to be aware of and manage emotions. EQ is important in personal and professional success, as it determines your ability to connect with others and manage your own emotions.

When we look at truly extraordinary people who inspire and make a difference, we will notice they do connect with others on a personal and emotional level. This one day workshop on EQ will go over what EQ means and how emotional and physical health are connected. Participants will learn techniques to control emotional intelligence in the workplace, create a personal vision statement, understand the difference between optimism and pessimism and validate emotions in others.

Course Outline

History of emotional intelligence
Emotional intelligence defined
EI blueprint
Optimism
Validating emotions in others
Understanding emotions
Setting your personal vision

About the Instructor

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management.”

Investment

P5,040 includes all course materials, instruction by an expert facilitator, snacks and lunch, a personalized certificate, an eBook on EQ and a complimentary Emotional Stability EQ Profiler.

Register now!


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Public Seminar: Building Relationships for Success in Sales

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Join us on February 11, 2015 for another popular seminar in our Sales Optimizer Series! Discover how to develop strategic friendships in order for sales success. Participants will identify different sales techniques that can be applied across different industries, no matter the size of the company. This workshop is ideal for account managers, service representatives, sales professionals, consultants and financial advisors.

Image from Shutterstock

Course Outline

How to get people to like you
Influences in forming relationships
Building customer relationships
Self-disclosure
How to win friends and influence people
Communication skills
Sending the right non-verbal messages
Managing mingling
Networking effectively
Developing an effective handshake
Business card do’s and don’ts
Tips on remembering names

About the Instructor

Dr. Leonardo Garcia Jr. holds a Master’s Degree in Communication and Doctoral Degree in Business Administration. He also took up an advanced course on Advanced Marketing Management Program. He is an Agora Awardee for Outstanding Achievement in Marketing Education and a Certified Professional Marketer. He is also an Accredited Marketing Educator and a professorial lecturer in several universities. Dr. Garcia is the past President of Phil., Marketing Association and the past President of the Association of Marketing Educators.

Investment

P5,040 includes all course materials, instruction by an expert facilitator, snacks and lunch, an eBook on attaining and retaining customers, a personalized certificate of participation and a complimentary Profiles Sales Assessment.

Register now!


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Public Seminar: Test and Measurement Design 101

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Join us tomorrow for a seminar-workshop on Test and Measurement Design! Learn how to carry out in-depth educational and psychological assessments and interpret the results. This seminar is recommended for HR practitioners, psychometricians, teachers, professors and guidance counselors.

Participants will learn about the importance of psychological testing, understand the basic concepts of reality, validity and test construction, and be able to critically evaluate test results.

Course Outline

Brief History of Psychological Measurement
Importance of Psychological Testing
Characteristics of Psychological Instruments
Purposes of Test and Measurement
Types of Tests
Bloom’s Taxonomy
Application of Psychological Measurement (Educational Testing, Personnel Testing and Clinical Testing)
Ethics in Psychological Testing
Steps in Test Construction
Choosing the test Format
Validity and Reliability
Scoring and Interpretation

About the Instructor

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management.”

Investment

P9,520 includes all course materials, instruction by an expert facilitator, snacks and lunch, a personalized certificate and student notebook.

Register now!


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Public Seminar: Critical Thinking

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Join us on January 21 to 22 for a Critical Thinking seminar that will help participants analyze the world around them through rational thinking skills. The ability to clearly reason through problems and present arguments in a logical, compelling way has become a key skill for survival in today’s world. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.

This workshop is ideal for professionals in business or individuals who want to improve their critical thinking skills as a core competency. Participants will define critical and non-critical thinking, identify critical thinking styles and areas of strength, develop and evaluate explanation skills and more.

Course Outline

Understanding critical thinking
Where do other types of thinking fit in? (including whole-brain and left and right brain)
Pitfalls to reasoned decision making
The critical thinking process
A critical thinker’s skill set
Creating explanations
Dealing with assumptions
Common sense
Critical and creative thought systems
Plenty of hands-on case studies

About the Instructor

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management” and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.

Investment

P7,280 includes all course materials and VAT, instruction by an expert facilitator, a personalized certificate, an eBook on thinking skills and a complimentary Profiles Critical Thinking, Logic, Comprehension and Perception Assessment.

Register now!


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Conflict Resolution: Dealing with Difficult People

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EDIT: Due to the success of our first seminar, we are holding another one on November 11, 2014! Register or learn more here.

Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.

The Conflict Resolution workshop will be beneficial to anyone who wants to learn how to recognize your personal attitudes and the impact actions have on others. Participants will find new and effective techniques for managing negative emotions, develop coping strategies for dealing with difficult people and difficult situations identify times when you have the right to walk away from a difficult situation and learn some techniques for managing and dealing with anger.

Course Outline

  • Interactions with others
  • Reciprocal relationships
  • Anthony Robbins’ Agreement Frame
  • Dealing with change
  • The five-step process
  • Managing your anger
  • Managing other people’s anger
  • Why don’t people do what they are supposed to?
  • Causes of difficult behavior
  • De-stress options

In addition to the training seminar, participants will receive a complimentary ProfilesXT assessment, a multi-purpose, total person employee assessment used for pre-employment screening, selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the training or succession planning stages. PROFILEXT is customizable, and peak job performance models can be developed by company, position, manager or geography.

The course will be led by Dr. Maria Vida G. Caparas. Dr. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.

The course fee is 3,500PHP + tax and includes small group workshops that provide “active learning known to be most effective for adult learners, a specialized student workbook, personalized certificate of participation, free eBook, snacks and lunch. Register 3 participants and receive the 4th seat for free.

Register or find out more online at ProfilesAsiaPacific.com or contact Kristy at 635.0016 or kristy@peopledynamics.co.


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