Tag Archives: learning opportunities

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Public Seminar: Selling Smarter and Better

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Talent Acquisition

On October 15, 2015 from 9 a.m. to 5 p.m. join our Sales Optimizer Series on Selling Smarter and Better. This workshop is ideal for anyone who wants to become a better salesperson.

It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence. This one-day workshop will help you learn how to be one of those smart sales professionals!

Participants will learn how to explain and apply concepts of customer focused selling and different productivity techniques to maximize their use of time. You will also learn how to use goal-setting techniques as a way to focus on what they want to accomplish and develop strategies for getting there. Attendees will come away from the seminar with ways to find new clients and network effectively, as well as how to apply different techniques to get the most out of work.

Register here

Course Outline

  • Selling skills
  • The sales cycle
  • Framing success
  • Setting goals with SPIRIT
  • The path to efficiency
  • Customer service
  • Selling more
  • Ten major mistakes
  • Finding new clients
  • Selling price

Investment

A course fee of P4,500 plus VAT includes instruction by an expert facilitator, small group workshops that provide “active learning” which is known to be the most effective method for adult learners, a specialized student workbook, snacks and lunch, and a personalized certificate of participation.

Register here

About the Facilitator

Maria Victoria Estacio holds a Bachelor’s Degree in Management from the Ateneo de Manila University. She earned a Certificate of Authority for Insurance Commission, and is a Registered Financial Planner. She has worked in the field of Sales and Marketing and Operations in the following roles: Assistant Vice President of Sales and Marketing Department with Philam Life, Manager, Bancassurance with Grepalife, Senior Sales Manager with Yapster, and Unit Head of Front End Acquisitions with Citibank, N.A. Ms. Estacio is a recipient of various awards including the Philam Life Annual Fast Start award for both Credit and Group Life (an award that has never been given to Group Life), and the “Exceptional Performance Award” from Ciribank N.A. for participation in the credit card launch in Guam, USA. She also conducts personal financial coaching and training, and has received numerous trainings on strategic management, financial planning, and sales.


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Public Seminar: Advanced Skills for the Practical Trainer

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skills for the practical trainer

It’s not too late to register for our latest Train the Trainer seminar on July 9 to 10! This workshop is designed to be an introduction to training and is suitable for anyone who has to deliver training sessions and design training programs. It’s recommended for anyone who is new to training, a subject matter expert that needs to train others or a trainer who is looking for more effective approaches to learning.

Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy.

To reach this stage as an adult educator isn’t always easy, but success isn’t just for the naturally gifted. It is possible for all of us who put effort into our personal growth and development, because we want the enormous satisfaction that comes from working with others to help them reach their potential as human beings. This three-day workshop is your start to that goal.

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Register to learn advanced skills of the practical trainer, enhance your understanding of learning styles, and study how to accommodate them. The workshop will go over the key principles of effective communication, different levels of evaluation and when to use them, and advanced interventions for difficult situations. Participants will also use a variety of training techniques to stimulate participation, develop an effective training session plan, and practice the skills needed for a team presentation.

Course Outline

  • Preparing to learn
  • Understanding learning
  • Competencies for adult educators
  • Accommodating learning preferences
  • Adult learning
  • The art of facilitation
  • Planning a workshop
  • Visual aids
  • Your role as an effective communicator
  • Questioning as a training technique
  • Kirkpatrick’s levels of evaluation
  • On-the-job support
  • Dealing with difficult situations
  • Adding some fun
  • Team teaching
  • Training preparation and presentations

A course fee of P8,500 plus VAT includes instruction by an expert facilitator, small group workshops for active learning, a specialized student workbook, snacks, lunch, a personalized certificate of completion and a free eBook on Training Skills.

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About the Facilitator

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.


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Public Seminar: Behavioral Event Interviewing

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Behavioral Event Interviewing

From May 14 to 15, 9 a.m. to 5 p.m., the next installment in our HR optimization series will cover Behavioral Event Interviewing, a hiring technique wherein the interviewee is asked to describe an experience from a previous job. The expectation is for a job candidate to talk about his or herself in a way that is unrehearsed and authentic. Our public seminar will help you analyze behaviors and responses in a way that provides insight into job fit, ideal work culture, skills, knowledge, behaviors and more.

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The workshop will concentrate on pre-interview preparation, developing valuable questions, strategies and communication techniques. Participants will learn about costs incurred with wrong hiring decisions, develop a fair and consistent interviewing process, and prepare job advertisements for different markets. Attendees will also learn how to interview difficult applicants and effectively check references.

Course Outline

  • The cost of hiring errors
  • Why use behavioral interview techniques
  • How to get the information you need
  • Advertising guidelines
  • Communication skills
  • Writing the interview questions
  • Defensible resume screening
  • Developing an effective interview format
  • Ethical and legal issues
  • Interviewing techniques
  • Asking questions and listening for answers
  • Reference checks

The Behavioral Event Interviewing workshop is recommended for managers, especially those in HR, anyone involved in interviewing applicants, and recruitment agencies. The investment for attending is P9,520 including VAT.

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About the Facilitator

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management” and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.


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Public Seminar: Lean Management

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Mike Grogan

On April 14 to 15, you can learn the basics of Lean Management with expert Mike Grogan. Profiles Asia Pacific and People Dynamics is hosting a public seminar on this leadership philosophy and practice for business improvement. This course is designed to give managers a practical introduction to Lean Management concepts that they can apply in their organization to generate improvement and results.

Participants will learn how to build trust and respect, reduce your fear of cold calling, make a positive first impression, speak to the decision-maker and create a script to maximize your efficiency on the phone. Attendees will also learn how to create interest, handle objections, and close a sale.

Course Outline

1. Introduction

  • Definition and Principals of Lean Management
  • What Problems Lean Management can help you solve

2. Lean Management Principal Number 1 – Visual Tools

  • Making the invisible – visible
  • Successful Case Studies from around the world

3. Designing for your organization Part 1

  • Designing your first Visual Tool
  • Presentation and Feedback to class

4. Lean Management Principal Number 2 – Standard Work

  • What is standard work and why do we need it
  • Creating Standard Work for your Lean Management System

5. Lean Management Principal Number 3 – Leadership Behaviours

  • The Red Bead Experiment
  • The Good, the Bad and the Ugly – Leadership Behaviours
  • What Lean Leaders say and do

6. Designing for your organization Part 2

  • Designing your second Visual Tool
  • Presentation and Feedback to class

7. How to start Lean Management in your organization

  • How to manage People Resistance
  • Tips for success: What to do and what not to do
  • Questions and Answers

This two-day course will run from 8:30 a.m. to 5 p.m. both days and is P11,900. The course fee includes instruction by an expert facilitator, a specialized student manual, personalized certificate of participation, snacks and lunch, and a complimentary ProfilesXT Assessment (PXT). The PXT is a multi-purpose, total person employee assessment used for pre-employment screening, selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the training or succession planning stages. PROFILEXT is customizable, and peak job performance models can be developed by company, position, manager or geography.

Register for Lean Management here.

About the Facilitator

Mike Grogan has coached and trained more than 1,200 people around the world (USA, UK, Middle East, Africa and South East Asia) on the application of LEAN principles. Mike is an Expert in LEAN with more than 8 years experience in applying and realizing the extraordinary results that LEAN Thinking generates. LEAN Thinking uses the same continuous improvement principles leveraged by world class companies such as Toyota, GE, Vodafone, Samsung & Nike.

While working as an Engineer for Merck/MSD, one of the world’s largest pharmaceutical companies, Mike had direct hands on experience in business process improvements, resulting in significantly improved quality, safety, delivery time, client satisfaction, operational and financial efficiency and staff engagement.

Industries that Mike has consulted for include Manufacturing, Service Delivery, Procurement, Finance, Churches, Not for Profits and Healthcare. Mike is a native of Ireland and holds a Degree in Chemical Engineering from the University College Dublin. He is certified as a Lean Six Sigma Black Belt.


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Public Seminar: Critical Thinking

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Join us on January 21 to 22 for a Critical Thinking seminar that will help participants analyze the world around them through rational thinking skills. The ability to clearly reason through problems and present arguments in a logical, compelling way has become a key skill for survival in today’s world. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.

This workshop is ideal for professionals in business or individuals who want to improve their critical thinking skills as a core competency. Participants will define critical and non-critical thinking, identify critical thinking styles and areas of strength, develop and evaluate explanation skills and more.

Course Outline

Understanding critical thinking
Where do other types of thinking fit in? (including whole-brain and left and right brain)
Pitfalls to reasoned decision making
The critical thinking process
A critical thinker’s skill set
Creating explanations
Dealing with assumptions
Common sense
Critical and creative thought systems
Plenty of hands-on case studies

About the Instructor

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management namely “Psychological Assessment: Theory and Practice”, “Uses of Psychological Tests”, and “Human Resource Management” and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.

Investment

P7,280 includes all course materials and VAT, instruction by an expert facilitator, a personalized certificate, an eBook on thinking skills and a complimentary Profiles Critical Thinking, Logic, Comprehension and Perception Assessment.

Register now!


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