Category Archives: March 2015

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Develop These Employee Skills for Company Growth

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Image taken from "Entrepreneurship Skills for Growth-Orientated Businesses" by Thomas M. Cooney

Image taken from “Entrepreneurship Skills for Growth-Orientated Businesses” by Thomas M. Cooney

The global market is expanding, thanks to new technologies that allow businesses to operate and communicate with teams in different locations. If your business isn’t expanding with your market, you are losing potential customers. However, in order to expand successfully, companies must ensure their employees are equipped with the right set of skills.

Essential Skills for Company Growth

Skill: Communication

How it relates to company growth: In order for any company to grow, its employees need to have a cohesive and efficient communication system. Each employee should understand how to discuss ideas, problems and other work-related topics with their peers and supervisors.

Skill: Teamwork

How it relates to company growth: Growing companies takes a lot of teamwork skills because your team must tackle problems together, maintain cohesive marketing and communication strategies, and work as a team towards where you envision your company going. Your team should all agree on the mission and vision of the business and where the growth will take you.

Skill: Initiative

How it relates to company growth: Employees who take initiative help a business grow because they find ways to create growth. If an employee is presented with an opportunity for the company, they should have the initiative and drive to pursue it even if it’s outside of their job scope. This skill also entails knowing when not to act.

Skill: Time Management

How it relates to company growth: Growing companies are bustling places of work and employees have plenty to do. Time management skills are crucial for employees to be able to handle of all their responsibilities while still having enough time for themselves.

Skill: Flexibility

How it relates to company growth: Many employees hold more than one position, especially in startups. For example, a marketing employee may also have shop hours, or the accountant may also take care of hiring. Having enough flexibility to take on multiple roles in an organization (at least for a little while) will help ease the growing pains, as businesses usually find themselves short of staff when expanding.

Skill: Intelligence / Education

How it relates to company growth: This necessary skill is obvious, but important enough to merit mentioning nonetheless. Employees need to have the right education and technical skills to grow a company and grow alongside it. Since growing companies often have unique skill deficiencies they need to address (one company may need to improve their teamwork skills and another may need leadership), consider having a specialized in-house training session or series.

Skill: Independence

How it relates to company growth: In a rapidly moving company, employees don’t get much supervision since everyone is busy with the expansion. Employees must be able to work efficiently and effectively on their own when in a growing company, or they may create even more work for their peers.

Is your company growing? Let us help you find the right people to make your expansion a success with our personalized employee assessments that can help you find your best employees, quickly and efficiently.


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Public Seminar: Lean Management

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Mike Grogan

On April 14 to 15, you can learn the basics of Lean Management with expert Mike Grogan. Profiles Asia Pacific and People Dynamics is hosting a public seminar on this leadership philosophy and practice for business improvement. This course is designed to give managers a practical introduction to Lean Management concepts that they can apply in their organization to generate improvement and results.

Participants will learn how to build trust and respect, reduce your fear of cold calling, make a positive first impression, speak to the decision-maker and create a script to maximize your efficiency on the phone. Attendees will also learn how to create interest, handle objections, and close a sale.

Course Outline

1. Introduction

  • Definition and Principals of Lean Management
  • What Problems Lean Management can help you solve

2. Lean Management Principal Number 1 – Visual Tools

  • Making the invisible – visible
  • Successful Case Studies from around the world

3. Designing for your organization Part 1

  • Designing your first Visual Tool
  • Presentation and Feedback to class

4. Lean Management Principal Number 2 – Standard Work

  • What is standard work and why do we need it
  • Creating Standard Work for your Lean Management System

5. Lean Management Principal Number 3 – Leadership Behaviours

  • The Red Bead Experiment
  • The Good, the Bad and the Ugly – Leadership Behaviours
  • What Lean Leaders say and do

6. Designing for your organization Part 2

  • Designing your second Visual Tool
  • Presentation and Feedback to class

7. How to start Lean Management in your organization

  • How to manage People Resistance
  • Tips for success: What to do and what not to do
  • Questions and Answers

This two-day course will run from 8:30 a.m. to 5 p.m. both days and is P11,900. The course fee includes instruction by an expert facilitator, a specialized student manual, personalized certificate of participation, snacks and lunch, and a complimentary ProfilesXT Assessment (PXT). The PXT is a multi-purpose, total person employee assessment used for pre-employment screening, selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the training or succession planning stages. PROFILEXT is customizable, and peak job performance models can be developed by company, position, manager or geography.

Register for Lean Management here.

About the Facilitator

Mike Grogan has coached and trained more than 1,200 people around the world (USA, UK, Middle East, Africa and South East Asia) on the application of LEAN principles. Mike is an Expert in LEAN with more than 8 years experience in applying and realizing the extraordinary results that LEAN Thinking generates. LEAN Thinking uses the same continuous improvement principles leveraged by world class companies such as Toyota, GE, Vodafone, Samsung & Nike.

While working as an Engineer for Merck/MSD, one of the world’s largest pharmaceutical companies, Mike had direct hands on experience in business process improvements, resulting in significantly improved quality, safety, delivery time, client satisfaction, operational and financial efficiency and staff engagement.

Industries that Mike has consulted for include Manufacturing, Service Delivery, Procurement, Finance, Churches, Not for Profits and Healthcare. Mike is a native of Ireland and holds a Degree in Chemical Engineering from the University College Dublin. He is certified as a Lean Six Sigma Black Belt.


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Develop Your Workforce with Specialized In-House Training

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Do you need to improve a specific competency in your business? Maybe your employees need help with their communication skills, teamwork, or leadership. Whatever you and your team needs, People Dynamics has specialty experts who can design a custom training program and equip your employees right in the office.

Visit PeopleDynamics.co to learn more about training and employee solutions.


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Public Seminar: Appreciating Project Management

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Join the next installment of our Project Management Series in a two-day workshop from March 26 to 27. This public seminar will benefit anyone involved in projects – whether as project manager, project team member, planner or senior manager. This course provides an introduction to the concepts and approaches for managing projects with methods and tools. It focuses on project planning and control, including scheduling, application, project development, organizing, staffing and evaluation.

Participants will define the team members’ role within a project team, identify and set project objectives, recognize the relationship between project and process life cycles, learn and understand the Project Life Cycle, recognize the hand-over readiness of a project, and identify the importance of completion report, record retention and support agreements.

Course Outline

  • Overview
  • What Are Projects?
  • Project Manager and Project Management within an organization setting
  • Project Life Cycle
  • Initiation, Definition and Planning Phase
  • Implementation Phase: Execution of project plan and accomplishment of project goals; Project Recording, Progress Measurement and Reporting; Project Audit; Quality Control
  • Deployment and/or Closing Phase

The course fee is P8,500 plus VAT and includes instruction by an expert facilitator, specialized student workbook and course materials, a personalized certificate of completion, snacks and lunch, and a complimentary Profiles Team Analysis.

A Profiles Team Analysis supplies team leaders and managers with a blueprint for team building that delivers maximum results. This analysis highlights a team’s strengths and areas for further development, enabling management to improve the performance of individual team members and the team as a whole.

About the Facilitator

Dr. Rosario Alzona, Ph.D. holds a Master’s Degree in Statistics and Ph.D in Organization Development. She is an accomplished Organization Development professional with almost 20 years of experience in diverse workplace environments. She has varied experiences in organizational assessment, OD intervention design and implementation, learning and development and process/procedure design and development. She is a frequent speaker at various seminars and workshops with topics on Leadership, Team Building, Organizational Assessment, Strategic Planning, Change Management and Appreciative Inquiry. She is a High-energy Trainer and Creative Facilitator, skilled in guiding learners through engaging breakthrough learning opportunities.

Click here to sign up


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Public Seminar: Organization Development Series

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Join us from March 19 to 20 for our two day workshop on Organization Development. This workshop will benefit human resources and organizational development practitioners, team leaders, external and internal consultants, planners and implementers of change who want to learn a leading-edge methodology for understanding and achieving optimal organizational development.

Organization Development is a planned process of developing an organization to be more effective in accomplishing its desired goals.

-Human Resources Management and Development Handbook

Participants will learn what Organization Development (OD) is, how it relates to an organization, the process of OD and the different OD interventions. They will also apply OD interventions to meet desired organization outcomes and results.

The course fee is P8,500 plus VAT, and includes instruction by an expert facilitator, specialized student workbook and course materials, personalized certificate of completion, snacks and lunch, and a complimentary Profiles XT assessment.

Profiles XT is a unique multi-purpose, comprehensive assessment tool used for pre-employment screening, selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the training or succession planning stages. It is customizable, and peak job performance models can be developed by company, position, manager or geography.

About the Facilitator

Dr. Rosario Alzona, Ph.D. holds a Master’s Degree in Statistics and Ph.D in Organization Development. She is an accomplished Organization Development professional with almost 20 years of experience in diverse workplace environments. She has varied experiences in organizational assessment, OD intervention design and implementation, learning and development and process/procedure design and development. She is a frequent speaker at various seminars and workshops with topics on Leadership, Team Building, Organizational Assessment, Strategic Planning, Change Management and Appreciative Inquiry. She is a High-energy Trainer and Creative Facilitator, skilled in guiding learners through engaging breakthrough learning opportunities.

Click here to sign up


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Public Seminar: Leadership Skills for Supervisors

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Join us on March 18 to learn about Communication, Coaching and Conflict Management in our Leadership Skills for Supervisors workshop series. Supervisors affect the productivity of their employees and must be able to effectively lead teams.

Participants will learn ways to prioritize, plan, and manage time, identify their primary leadership styles, develop flexibility, learn to use other leadership styles, and different ways to turn conflict into a force for creative, well-rounded solutions. Participants will also learn different ways to meet the needs of employees through communication and coaching.

Course Outline

  • Pre-assignment review
  • What’s your type? How about mine?
  • Understanding leadership
  • Managing your time and your energy
  • The commitment curve
  • Employee development models
  • Dealing with conflict and difficult issues
  • What successful leaders do

About the Facilitator

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.

Click here to sign up.


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Public Seminar: Sales Optimizer Series

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Learn how to prospect for leads like a pro in our next Sales Optimizer Series on March 13! This workshop will run from 9 a.m. to 5 p.m. and is ideal for account managers, service representatives, sales professionals, consultants and financial advisors. It covers topics such as essential networking skills and building a daily prospecting plan to ensure future business success.

Participants will understand the importance of expanding a client base through effective prospecting, learn how to use a prospect board, identify target markets and target companies with the 80/20 rule in mind, develop and practice networking skills at every opportunity, and develop, refine, and execute the art of cold calling.

Course Outline

  • The importance of prospecting
  • Targeting your market
  • Your customer profile
  • Making the most of trade shows
  • Setting goals
  • Networking
  • The 80/20 rule
  • Developing and using a prospect board
  • Warming up cold calls
  • Public speaking
  • Regaining lost accounts
  • Going above and beyond

The workshop fee is P8,500 + VAT, and includes all course materials, instruction by an expert facilitator, a specialized student workbook, a personalized certificate of completion, snacks and lunch, and a complimentary Profiles Sales Assessment.

The Profiles Sales Assessment is a unique tool from Profiles Asia Pacific that measures how well a person fits specific sales jobs in your organization. It is used primarily for selecting, on-boarding and managing sales people and account managers. The “job modeling” feature of the PSA is unique and can be customized by company, sales position, department, manager, geography, or any combination of these factors. It also predicts on-the-job performance in seven critical sales behaviors: prospecting, call reluctance, closing the sale, self starting, teamwork, building and maintaining relationships, and compensation preference.

About the Facilitator

Dr. Maria Vida G. Caparas holds a Master’s Degree and Ph.D., Summa Cum Laude, in Psychology. She is an Accredited Trainer of the Philippine Government with invaluable experiences in Organizational Development as a Human Resource, Training and OD practitioner. She authored three books on Psychology/HR Management and was a Trainer Delegate of DFA-Foreign Service Institute in Italy and Singapore in 1999-2000. Dr. Caparas is a recipient of various national awards and also a professor in prestigious universities.

Click here to sign up


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Are You an Expert in Your Field?

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When most people practice, they focus on the things they already know how to do. Deliberate practice is different. It entails considerable, specific, and sustained efforts to do something you can’t do well—or even at all. Research across domains shows that it is only by working at what you can’t do that you turn into the expert you want to become.

– Harvard Business Review

Being the go-to authority in your industry has powerful effects on your business and expands your influence far beyond your company. Becoming an expert in a specific field means that you become the authoritative voice that media, consumers, and other businesses turn to for quality content and information. It opens the door for opportunities, networking possibilities, and could significantly increase your professional leads.

However, becoming an expert in your field takes hard work, dedication, and lots of research. There are so many benefits to becoming an expert that if it were easy, everyone would do it (which defeats the point).

How to Establish Yourself as an Expert

Produce valuable content on your subject. Write articles, publish problem-solution guides, and communicate effectively. If you have a website, start by publishing blogs about your subject. Marketing guru Seth Godin has authored numerous best-selling books and maintains a successful blog on his website. These channels succeed in attracting traffic across publishing platforms and driving sales. Beyond that, write articles for magazines, journals and other professional publications and news sites. Your authorship of published content won’t go unnoticed.

Stay current on industry trends. This means make sure you’re working with current knowledge and training. Outsourcing training is a good way to ensure this, as you will be working with educated and experienced trainers. Learn from multiple relevant training sessions, combine their knowledge, and you’ll be another step closer to becoming the expert in your field.

Refocus. Whether you refocus your goals and perspective daily, weekly, monthly or yearly, you need to refocus regularly to make sure you’re still on the right track and doing the necessary tasks to reach your goal. You may need to rebrand yourself, switch

Be consistent. You must give excellent information, provide excellent service, or produce a consistently excellent product each time you set out to create.

Be unique, and better. Your expertise can’t be replicated, and no one can do what you do better than you. If you are at the same level of expertise as your peers, you aren’t an expert.

Teach a class. Educate and advocate for your clients. Teach a class to share some of your knowledge, word-of-mouth will spread about your class, and you will begin to fill the “educator” role for your industry. At least in the eyes of your class participants and whomever they speak to about it.

Get interviewed. You don’t have to get interviewed on a talk show or live news to expand your influence. You could be interviewed on a podcast as an expert on your subject. Podcasts typically cater to niche audiences, meaning it could help you get exposure in your field, directed to your target audience.

Sculpt your personal brand, continue to improve your expertise, and you can establish yourself (or your business) as an expert and thought leader in your field.


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