How to Effectively Handle Employee Complaints
This is a guest post from Allison Hail. Allison has written articles for different sites on topics ranging from travel and lifestyle, to career and business, and has most recently collaborated with NZ businesses such as Keith Andrews. Even the smoothest-running workplaces will eventually be subject to occasional complaints from employees. Staff complaints are a warning sign to a range of problems: perceptions of favoritism, sexual harassment, or difficulty seeing eye-to-eye with a coworker, to name [...]
How to Upskill Employees
Today’s technology moves at a rapid pace, with newer, better, and often simpler tools constantly replacing older iterations. Companies like Uber and Netflix are redefining how we do business, freelancers and flex-workers are replacing traditional job-roles, and even the basic functions of life such as banking is changing exponentially. While the most obvious results of rapid change don’t include how we work, those changes naturally extend to employees and their skills. Rapid change necessitates that [...]
Professional and Conflict-Free Employee Termination Strategies
Terminating an employee is never easy. Nobody enjoys the process but it is a necessary evil of business. If handled correctly, employee termination doesn’t need to result in conflict. There are steps that all HR professionals, business owners or managers should take when letting go of an employee. Preparation for a Termination Meeting You can’t wing it when you’re dealing with employee termination. This is something that needs to be carefully planned and executed to [...]
The art and science of delegation: How to delegate work well
This is a guest post from Juliana Marulanda, Founder of ScaleTime. Are your small business efforts going in circles? Being an entrepreneur isn’t an easy-breezy, walk-in-the-park kind of profession. One day, you are the CEO. The next day, you are the marketer, finance manager, salesperson or hiring officer, and the list goes on. To say that it’s an all-in-one job is totally an understatement. And whether you like it or not, it’s an everyday challenge to [...]
Managing Difficult Team Members: 8 Strategies that Work
Team dynamics are often complicated and there are always one or two team members that are difficult to manage. Unfortunately, these people can bring down the entire team if the situation is not resolved. Fortunately, it’s not impossible to form a cohesive team, even with difficult personalities in the mix. Here are 8 strategies to manage difficult team members. Recognize that there is a problem Before you can address a problem, you need to recognize [...]