Organizational communication is vital for running a successful business. At Profiles Asia Pacific, we’ve found that good communication helps us avoid project delays, mistakes due to misunderstandings, and generally keeps things running more smoothly since everyone knows what’s going on.
To help you keep everything well documented and maintain open lines of communication within your business, we’ve compiled a list of some useful tools that you can use for effective organizational communication. These tools will help you have better meetings, communicate across distances and time zones, and ensure all the necessary documents are in place and available to those who need them.
Trello – Trello uses virtual kanban boards to organize your tasks and to-dos. You can create different boards for different projects or clients, and within those boards have lists and cards dedicated to your actionable tasks. It makes it easy to stay organized and discuss with your team. You can also assign members to each card so your team knows who is responsible for what task.
Basecamp – Basecamp is an excellent, streamlined project management tool that allows you to separate your projects into different “basecamps.” You can separate clients, give them access, attach all the files associated with certain projects and much more. Basecamp will give your teams a go-to place to learn about certain projects, read discussions that have been had within that project and makes a great place to host all your files in one convenient place.
It’s a good idea to use online communication tools, instead of just asking someone in person, because your discussions are documented in a place you can look back on. If you forgot what someone told you in the morning, you can just scroll back through your messages and read it again. Not only that, it gives you more time to form your responses, so communication is efficient and accurate.
Skype – Skype provides instant messaging, calls and video calls for teams. If you’re in the office and want to ask a quick question, Skype is a great place to shoot someone a message. If your team works remotely, you can also have conferences and meetings over Skype.
Slack – Slack is an amazing organizational communication tool that allows you to create groups with different members, customize your dashboard, add reminders to notes and more. In fact, there are so many cool things you can do with Slack that there’s a guide on getting the most out of it.
Google Hangouts – Google Hangouts is convenient if your team uses their Gmail accounts for work. You can chat with different team members right from within your email dashboard! It’s great for sending quick messages that you can check back on later.
MailChimp – MailChimp is an excellent email newsletter service that lets you send out beautiful, customized newsletters. Many companies use this service to reach out to their clients, but it also makes a great tool for internal communication. You could send out monthly newsletters, or simply send out an update whenever you need to. MailChimp also has email lists that are useful and easy to manage, so you won’t have to worry about including everyone in every email announcement. Simply keep the list updated, and send out a newsletter to your company list.
Internal website – Another great option for company announcements is to set up a private employee page on your website. This is simple and easy to do on WordPress, and gives everyone a place to go to check important dates, stay updated on company news, and more. It could be your go-to location for announcing holidays, birthdays, special events and more.
These are only some tools that you can use to facilitate better organizational communication. What tools do you use in your business, and why? Let us know your thoughts in the comments below, or feel free to add to this list.